Ember Travel Mug 2+ 12oz Temperature Control Smart Mug Black: Stainless Steel Tumbler with Lid, Hand Wash, Hot & Cold Use

The mug is great. However, the lid stopped working within a month. It is stuck in the open position.

Worked for 2 tries. No customer service. Just a paperweight now after two cups of coffee.

The lid on this mug is garbage. I have had them replace the lid twice now, and they stopped answering my requests for a third since the other two also busted within a few weeks,.

I have had my mug 3 years now and it still works great. Only issue is I have to replace the lid every 8 months or so due to the seal loosening. Otherwise I love my travel cup!!! I don't alway get to finish my morning coffee right away at work and it keeps it hot until I can.

One month later, I’m so happy to have this Cup ! No more cold Coffee ! I can enjoy My Coffee in My Time. Thank You.

Great mug but I had to have 4 replacement lids. They broke and stopped opening if you shake a hot drink with the lid closed. And my find my phone did not work. The Lift driver lifted my mug and I can’t locate it. Over priced under performing.

My mug is two years old. The app hasn't worked in over a year. The display on the front of the mug doesn't always work and the charge doesn't last long anymore. Very disappointing for the expensive price.

Best coffee mug - keeps it as hot as you want, have had for a few years now and one of my favorite gifts

I do not recommend. The battery life is very short. It takes a very long time to charge. The travel mug overheats and gets hot on the outside. The water gets cold very fast. First I thought it was a user error but after following directions, the same issues persists. My regular thermos can keep water hotter for longer and it doesn’t require charging. No issues yet with the lid that a lot of consumers are mentioning.

There nice but the price is a little steep. Compared to the fact I can get things comparable for a whole lot less. Price needs to come down for sure!! At least have a speacial for 2 mugs or 2 mugs and a tumbler or a quad set .... just seems like for what I'm paying for n getting doesn't add up ..

Battery is not working this is so disappointing. Coffee stays warm for 1 hour only.

It’s a great Christmas gift from my wife, 12 oz travel mug. But the lid is a piece of junk! It only lasted three or four uses, about a week... I recommend that you do not buy this mug until they finally fix the lid. there’s so many complaints about it . Between me and my wife, we have several 14 ounce mugs. They’re great.!!

Went thru 4 lids already. Some lasted 1 month. Doesn’t work without working lids.

The mug is pretty great, but the lid is so cheap. Soooo cheap. We’ve had our Ember for less than a year and the lid cracked twice. We are not hard on the mug, it broke just during normal washing. And the lid is not cheap to replace.

Received this mug as a Christmas gift. Only complaint is it’s about 5-10 degrees cooler than I usually drink my tea. I wish there was a way to increase the settings.

Received as a gift. It will not keep my coffee warm for 3 hours as claimed.

Não aguenta muita bateria. Se você quiser sair de casa e pensa em carregar no carro!? Pode esquecer pois até mesmo a entrada seria apenas para tomadas.

I now have 3 of these, 2 mugs & 1 tumbler & I just love them all.

I have had one for about three years and I’m going to buy another one for the office I also have a mug at home which I take everywhere with me when we are visiting family

I purchased this a year ago for my husband. Yea everyday and he loves it! Stays warm while he goes to work