Lattissima One Original Espresso Machine with Milk Frother by De'Longhi
$399.00
Color:White
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Product Details
Web ID: 39275248 days ago
I have not much to say about it since i did use it
I never went to the store and picked this machine
Customer review from macys.com
19 days ago
from Hawaii
Not happy
Nespresso machine was very dirty. Maybe I was sold a floor model.
Customer review from macys.com
Response from Nespresso Team
Nespresso Team18 days ago
We're sorry to hear that this happened, Vig. Please connect with Macy's customer support for further assistance.
25 days ago
from FL
Disappointed, other machines are much better
Disappointed with this. Milk frothing system has to be cleaned after making one cup of coffee, so constantly washing that unit. Also not able to set my coffee to milk ratio that I like (there is a maximum of the amount of espresso coffee I can set it at…I would rather more coffee/less milk)…. So this machine will suit you if you like more milk in your drink…but you will have to rinse out the frother unit after every single cup you make!
Customer review from Nespresso USA
1 month ago
disappointed former DeLonghi fan
For twelve years I had a De' Longhi espresso machine. It was wonderful. When it ceased to work I purchased this model. I should have sent it back immediately. You can only make one cappuccino and then must clean device to make a second. In addition the frother does not work unless you press and hold milk container against machine. This was a waste of money.
Customer review from macys.com
Response from Nespresso Team
Nespresso Team1 month ago
Thank you for your review. We’re dismayed to learn that you're disappointed with your Lattissima One. Please kindly be advised that while the light will turn on to clean the Frother, that is just a reminder to use the cleaning process. If you're making two drinks, you can make the second and then proceed with the cleaning process. Your machine comes with at least a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Lattissima One, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
1 month ago
from Indiana
Frother doesn't work
I purchased this machine 2 years ago. I have had nothing but trouble with the milk frother. The single and double esspresso option work fine, but when I put milk to make a drink, it works 50% of the time correctly. Today it appeared to try to heat up, then all the lights started flashing and it would make nothing. I have had the frother replaced once and it worked correctly for a little bit and now it is constantly malfunctioning again.
Customer review from Nespresso USA
2 months ago
Look great
Good coffee machine for holiday gift
Recommends this product
Helpful?
2 months ago
The perfect small machine
We have had this machine for over 8 years, and it’s been perfect. Easy to clean and look after. Easy to use. We love it
Recommends this product
Customer review from Nespresso New Zealand
2 months ago
Feel like I've wasted my money
After reading the brief instructions, I am still in the dark on how to make coffee they way I want or like. For example, I wouldn't mind something like the picture above but I have no clue how to do that. I wish I hadn't bothered, as the expense is not worth the little extra of it frothing your milk. Wish I'd stuck to the basic one.
Customer review from Nespresso New Zealand
Response from Nespresso New Zealand
Customer Relationship Centre15 days ago
We appreciate your feedback and apologize for any confusion you may have experienced with preparing coffee to your desired taste. We understand that it can be frustrating when you're unable to achieve the specific results you're looking for. To assist you in mastering the art of coffee preparation, we recommend reaching out to our customer service team. They are well-equipped to provide guidance and answer any questions you may have. You can contact them at 0800 234 579 and they will be more than happy to assist you. Additionally, we invite you to visit one of our boutiques, where our knowledgeable staff can provide hands-on demonstrations and personalized guidance to help you achieve the coffee recipes you desire. They can walk you through the steps and offer tips and tricks to enhance your coffee experience.