Levi'sWomen's 724 Straight-Leg Jeans in Short Length

Response from Levis

Hey there, We're sorry to hear that your experience with our product didn't meet your expectations. At Levi's, we strive to deliver high-quality products that our customers love, and we're sorry that we fell short this time. So you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member. Marion, Levi's Customer Support. Levi's US Customer Service

Response from Levis

Thanks for getting in touch with us. We really appreciate it. We always do our best to ensure that our products look just like they do on our website, but sometimes it can be a bit tricky to represent colors accurately. There are many factors that can affect how colors look on different screens, like changes in production or differences in monitor settings. Rest assured that we will let our designers and photographers know about your concerns so that they can keep them in mind for future product photos. If you need to exchange your item for a different size, we've got you covered with our 30 day exchange policy! And the best part? It's completely free of charge! If you have any questions about the exchange process, our Help Center is a great resource. Lastly, if you're a Red TabTM member, you can take advantage of free shipping and returns. Not a member yet? You can sign up here, or check if you're already a member. Thanks again for reaching out to us! Marion, Levi's Customer Support. Levi's US Customer Service

Response from Levis

Hey there, We appreciate you reaching out to us. We understand that even the smallest details can make a big difference in the way our products look, fit, and feel. Whether it's a variation in fabric treatment, finishing, or composition, we strive to maintain the highest level of consistency across all our products. We also understand that accurately representing our products is crucial, and we take great care to ensure that our photos showcase the true colors and details of each item. However, variations in lighting and other factors can sometimes impact the appearance of our products. We appreciate your feedback and will certainly take note of your concerns. If you have any further questions or feedback, please don't hesitate to reach out to us again. Also, just so you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and return. Marion, Levi's Customer Support. Levi's US Customer Service