Chef’s Tools Butane Culinary / Crème Brûlée Torch
Product Details
Web ID: 10365206cero stars would be better
It came used and broken I bought it online and somebody could have checked on it before packing, it is nasty
Response from BonJourProductSpecialist
Thank you for your feedback Ivan and we apologize for your disappointment with your BonJour Chef's Tools Butane Creme Brulee Torch. We will certainly pass your comments along. At your earliest convenience, if you would like to discuss the issues you are experiencing, please reach out to our cookware experts at support@potsandpans.com. They are available online Monday through Friday from 7:30 am to 4:00 pm Pacific Time, excluding holidays.
Disappointed
I couldn’t get it to work.
Response from BonJourProductSpecialist
Thank you for your feedback, and we apologize for your disappointment. We will certainly pass your comments along. If you would like to share your comments with one of our Consumer Relations experts please feel free to reach out by calling 1-800-809-7166, Monday through Friday, 7:30am to 3pm PT (Pacific Time) excluding holidays.
Do not recommend
Couldn't even get it to light. Tried everything. This is too difficult to hold comfortably while trying to operate. Would not recommend.
Response from BonJourProductSpecialist
Thank you for your post Brian and we apologize for the experience you had with your BonJour Chefs Tools Butane Culinary Creme Brulee Torch. At your earliest convenience, please give one of our Consumer Relations experts a call to learn more about the issues you are experiencing by calling 800-450-0156, Monday through Friday, 7:30 am to 4 pm PT (Pacific Time) excluding holidays.
Short Life Span
This torch worked less than a month. It was used to torch paint pour art. Difficult to engage and takes several attempts to get a flame. Would not recommend.
Response from BonJourProductSpecialist
Thank you for your feedback, and we apologize for your disappointment. We will certainly pass your comments along. If you would like to share your comments with one of our Consumer Relations experts please feel free to reach out by calling 800-266-6568, Monday through Friday, 7:30am to 4pm PT (Pacific Time) excluding holidays.