ByHeart Whole Nutrition Infant Powder Formula—Made with Only Organic, Grass-Fed Whole Milk, Not Skim - 24oz

A: Agreed! Maybe use paper cardboard packaging on the bottom part so I can make it easier to open to and more affordable

A: Ooo yes please! With a crying baby in one hand and needing both hands to open the can.. it sure can be a struggle sometime

A: 1000000000% need a can that you can open with one hand while holding a baby!!!

A: Thank you for sharing your concerns, we value your feedback and will definitely share it with our team. Additionally, we’d love it if you could email us directly at hello@byheart.com with additional details so we can learn more about your experience with ByHeart.

A: Yes, absolutely. If you want to save formula for later, you can keep it in the fridge (capped!) for up to 24 hours.

A: What thats unfortunate that it is not a methylated for of B12 as it is much better absorbed.

A: Yes our Vitamin B12 is sourced from cyanocobalamin. Let us know if you have any other questions!

A: Great question! Each unopened can of ByHeart is good for 24 months, but for exact dates, you can see the "Use By" date on the bottom of your can. Once opened, our formula can be used within one month (be sure to tightly cover the can after each use!).

A: The formula is the same. The can is different because they now manufacture their own cans (which was outsourced previously).

A: We did update our packaging - thanks for noticing! We made design updates to make sure the information on the label was easy-to-digest (pun intended) and could act as a helpful guide for parents looking to learn more about our formula and its benefits. But while our label might’ve changed, our formula did not! Additionally, to ensure we’re always living up to our mission — to make the best infant formula in the world — we’re constantly certifying new suppliers and sources of our key ingredients, like our lactose blend. See more specifics about our certified-clean ingredients on our website.

A: Thanks for asking! All ingredients that are organic are labeled organic on our nutrition label. The whey protein is not organic. In developing our formula, it has been essential to our team to not only source quality ingredients but to also ensure that we are building a reliable and secure supply chain that can continue to support the needs of families as our business grows and as market dynamics continue to shift. With that in mind, we source from suppliers that we know and trust, who meet our highest standards of excellence even if the ingredients are not certified organic. We feel confident in the quality of the ingredients in our formula including both the organic and non-organic lactose that we use.

A: Thank you for your question. Our infant formula is made with grass-fed whole milk, so it’s unfortunately not appropriate for babies with a cow milk protein allergy. Please reach out to your pediatrician for recommendations about what's best for your baby. That being said, we are always listening to what our community is interested in, and will absolutely pass this inquiry along to the innovation team.

A: Hi there! As parents ourselves, we know that any mention of things like heavy metals and chemicals can feel unsettling. The experts have said “it is virtually impossible to get to zero with lead”. Heavy metals, such as lead, are naturally occurring in our environment including in soil, drinking water, food, breast milk and infant formulas. We want to assure you that ByHeart is and has always been safe for your baby. As the Consumer Report noted, ByHeart tested below the limits of the California Office of Environmental Health Hazard Assessment Prop 65 Maximum Allowable Dose Level (MADL) for lead, which Consumer Reports has identified as the strictest standard for safety. We are here to help, if you have any further questions please reach out to us directly @hello@byheart.com

A: Hi there! As parents ourselves, we know that any mention of things like heavy metals and chemicals can feel unsettling. The experts have said “it is virtually impossible to get to zero with lead”. Heavy metals, such as lead, are naturally occurring in our environment including in soil, drinking water, food, breast milk and infant formulas. We want to assure you that ByHeart is and has always been safe for your baby. As the Consumer Report noted, ByHeart tested below the limits of the California Office of Environmental Health Hazard Assessment Prop 65 Maximum Allowable Dose Level (MADL) for lead, which Consumer Reports has identified as the strictest standard for safety. We are here to help, if you have any further questions please reach out to us directly @hello@byheart.com

A: Unfortunately we are unable to process a refund for product purchased directly from Target. We recommend returning your product to the store it was purchased from along with the original receipt.